![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729289233344/cly50n15h4m7vaf1n26ik2508.webp?width=1000&quality=80&format=webp&strip=true)
Hilton Kansas City Country Club Plaza
7.6Rating
Very GoodRated by Guests
1,295Reviews
What to expect
Pros
- 🍹Amazing bartender like Simone, who provides entertaining and friendly service
- 🛏️Comfortable beds and pillows, with soundproof rooms for a peaceful sleep
- 🏙️Great location on the Plaza, close to restaurants and shops
- 👍Friendly and helpful staff providing excellent customer service
- 🛠️Nicely renovated rooms with modern updates and amenities
- 🚗Convenient parking options available, although at a cost
- 🤝Helpful valet service providing efficient and courteous assistance
- 🍽️Good food options and tasty drinks available at the bar and restaurant
- 🏊♂️Adequate gym and pool facilities for guests to enjoy
- 🌟Attentive and personable valet service enhancing the overall stay experience
Cons
- 🚽Issues with cleanliness in some areas such as bathrooms and towels
- 🛎️Poor customer service experiences, including rude or indifferent staff interactions
- 💸Extra costs for services like breakfast, parking, or other amenities
- 🚪Maintenance issues like broken doors, curtains, or other room features
- 🚿Issues with water pressure or temperature in showers, affecting the overall experience
- 🛌Uncomfortable or outdated room features like old mattresses, noisy HVAC, or malfunctioning amenities
- 🧼Lack of attention to detail in cleaning, leading to unsatisfactory room conditions
- 🔨Property in need of renovations, with signs of wear and tear in common areas
- 🎨Inconsistencies in room quality, with some not meeting expectations based on descriptions or photos
- 🤷Issues with hotel policies or communication, leading to confusion or inconvenience for guests
What this place has to offer
Things to do and ways to relaxFitness center, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Sheraton Suites Country Club Plaza is conveniently located in the popular Country Club Plaza area. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Sheraton Suites Country Club Plaza. Flat screen television, air conditioning, heating, wake-up service, desk can be found in selected guestrooms. The property offers various recreational opportunities. No matter what your reasons are for visiting Kansas City (MO), Sheraton Suites Country Club Plaza will make you feel instantly at home.
Where you'll be sleeping
37 m²
1 King 2 Room Suite
1 king bed
37 m²
1 King Deluxe Plaza View 2 Room Suite
1 king bed
37 m²
1 King Plaza View 2 Room Suite
1 king bed
48 m²
1 King Presidential Plaza View Suite
1 king bed
37 m²
1 King Deluxe Studio Suite
1 king bed or 1 double bed & 1 king bed
37 m²
1 King Deluxe Plaza View Studio Suite
1 king bed or 1 double bed & 1 king bed
37 m²
1 King Studio Suite
1 king bed or 1 double bed & 1 king bed
37 m²
1 King Plaza View Studio Suite
1 king bed or 1 double bed & 1 king bed
42 m²
1 Queen 2 Room Ste Mobility Accessible W/Tub
1 queen bed or 1 double bed & 1 queen bed
42 m²
2 Queen Studio Suite
2 queen beds or 2 double beds & 2 queen beds
What other guests say about this hotel
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