The Royal Sonesta Chicago River North
9.2Rating
ExceptionalRated by Guests
3,935Reviews
What to expect
Pros
- 🌟Exceptional service from staff like Spiro, Shaunda, and Sammy
- 🏊Clean and luxurious accommodations with comfortable beds and spacious rooms
- 🍽️Delicious on-site dining options with great food and cocktails
- 🛎️Friendly and attentive staff providing top-notch hospitality
- 🥂Complimentary amenities like free wine happy hour and breakfast surprises
- 🛍️Convenient location within walking distance to attractions, shops, and restaurants
- 🏙️Stunning views of the city from the hotel rooms and rooftop
- 🚗Helpful valet and bellman services for easy parking and luggage assistance
- 🎉Personalized and memorable experiences for special occasions like birthdays and weddings
- 🤝Great recommendations and assistance from staff for activities, transportation, and local tips
Cons
- 🧽Attention needed to cleanliness in public areas like carpets and lobby
- 💸Some guests found the hotel slightly pricey for certain amenities
- 📺Limited TV options or inconvenience in room amenities like TV placement
- 🏢Overbooking issues leading to room relocation and dissatisfaction
- 📞Inconsistencies in front desk responsiveness and communication
- 😞Negative experiences with certain staff members lacking warmth or helpfulness
- 🚪Room maintenance issues like worn-out furniture or fixtures needing replacement
- 🚷Limited or slow elevator service causing inconvenience during peak hours
- 🍴Some guests found the food prices slightly high compared to similar establishments
- 💳Payment and booking discrepancies leading to confusion and inconvenience for guests
What this place has to offer
Things to do and ways to relaxFitness center, Pool with view
Services and conveniencesContactless check-in/out, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Ideally located in the River North area, Royal Sonesta Chicago River North promises a relaxing and wonderful visit. The property offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the property are ticket service, facilities for disabled guests, Wi-Fi in public areas, restaurant, newspapers. Designed for comfort, selected guestrooms offer flat-screen television, internet access – wireless, whirlpool bathtub, smoking policy – non-smoking available, air conditioning to ensure a restful night. The property offers various recreational opportunities. For reliable service and professional staff, Royal Sonesta Chicago River North caters to your needs.
Where you'll be sleeping
30 m²
Deluxe - Two Doubles - Mobility/Hearing Accessible - Tub
2 double beds
70 m²
Suite
1 sofa bed and 1 king bed
25 m²
Deluxe - Two Queens
2 queen beds
70 m²
Luxury Spa Suite - King
1 king bed
70 m²
Luxury Spa King Suite
1 sofa bed and 1 king bed
30 m²
Deluxe - King
1 king bed
30 m²
Deluxe - Two Queens - Mobility Accessible - Tub
2 queen beds
69 m²
Luxury Spa Suite - Two Queens
2 double beds
46 m²
Junior Spa King Suite
1 king bed
25 m²
Deluxe - King - City View - Mobility/Hearing Accessible - Tub
1 king bed
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