Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Fitness center
Bathroom
null
Restaurant
Bathroom
null
null
Facilities
Restaurant
Food and beverages
null
Restaurant
Restaurant
Food and beverages
Restaurant
Restaurant
null

AC Hotel Guatemala City

Guatemala City, Guatemala

11 Ave 35-02, Paseo Cayala Zona 16, 01016

8.0Rating
ExcellentRated by Guests
104Reviews

What to expect

Pros

  • 🎉Friendly and knowledgeable staff
  • 🍦Complimentary treats like ice cream
  • 🌟Great views from the hotel
  • 🥐Delicious breakfast options
  • 🏞️Beautiful modern rooms with great views
  • 🍷Lovely lounge and bar with good food and drinks
  • 🚗Convenient location with nearby shops and restaurants
  • 🎶Live music and entertainment available
  • 🏬Upscale surroundings and safe area
  • 🛏️Comfortable beds and modern amenities

Cons

  • 🧳Lack of assistance with luggage handling
  • 🧼Rooms not thoroughly cleaned
  • 🔔Issues with room service and housekeeping requests
  • 📺Issues with TV functionality
  • 🚪Maintenance issues like leaking showers and faulty doors
  • 📞Problems with phone and communication systems
  • 💵Hidden charges for basic amenities
  • 🚿Lack of privacy in bathrooms
  • 🕰️Delays and inefficiencies in service
  • 🛎️Inconsistent recognition of loyalty program benefits

What this place has to offer

Things to do and ways to relaxFitness center
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Set in a prime location of Guatemala City, AC Hotels Guatemala City puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at AC Hotels Guatemala City. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at AC Hotels Guatemala City.

Where you'll be sleeping

Guest room, 1 King image 1
Guest room, 1 King image 2
Guest room, 1 King image 3
Guest room, 1 King image 4
Guest room, 1 King image 5
Guest room, 1 King image 6
Guest room, 1 King image 7
Guest room, 1 King image 8
Guest room, 1 King image 9
24 m²

Guest room, 1 King

1 king bed

Guest room, 2 Double image 1
Guest room, 2 Double image 2
Guest room, 2 Double image 3
Guest room, 2 Double image 4
Guest room, 2 Double image 5
Guest room, 2 Double image 6
Guest room, 2 Double image 7
Guest room, 2 Double image 8
33 m²

Guest room, 2 Double

2 double beds

Deluxe Guest room, 2 Double, Balcony image 1
Deluxe Guest room, 2 Double, Balcony image 2
Deluxe Guest room, 2 Double, Balcony image 3
Deluxe Guest room, 2 Double, Balcony image 4
Deluxe Guest room, 2 Double, Balcony image 5
Deluxe Guest room, 2 Double, Balcony image 6
Deluxe Guest room, 2 Double, Balcony image 7
Deluxe Guest room, 2 Double, Balcony image 8

Deluxe Guest room, 2 Double, Balcony

2 double beds

Deluxe Guest room, 1 King, Balcony image 1
Deluxe Guest room, 1 King, Balcony image 2
Deluxe Guest room, 1 King, Balcony image 3
Deluxe Guest room, 1 King, Balcony image 4
Deluxe Guest room, 1 King, Balcony image 5
Deluxe Guest room, 1 King, Balcony image 6
Deluxe Guest room, 1 King, Balcony image 7
Deluxe Guest room, 1 King, Balcony image 8

Deluxe Guest room, 1 King, Balcony

1 king bed

Double Room with Balcony image 1
33 m²

Double Room with Balcony

2 double beds

Standard Double Room image 1
33 m²

Standard Double Room

1 double bed

King Room with Balcony and City View image 1
33 m²

King Room with Balcony and City View

Standard Double Room image 1
33 m²

Standard Double Room

1 double bed

Room Assigned on Arrival image 1

Room Assigned on Arrival

Guest room, 2 Double image 1

Guest room, 2 Double

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -39.05% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying