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Natural History Museum - 1.19 km from property
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Natural History Museum - 1.19 km from property
South Kensington - 210 m from property
Earl's Court - 1.01 km from property
V&A - Victoria and Albert Museum - 1.46 km from property
Harrods - 2.07 km from property
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CG Kensington

London, United Kingdom

9 Cheniston Gardens London W8 6TG, W8 6TG

6.4Rating
GoodRated by Guests
36Reviews

What to expect

Pros

  • 🛏️Comfortable beds and quality linen
  • 🧼Immaculately clean rooms and hotel
  • ☕Nespresso coffee machine in rooms
  • 🍪Complimentary biscuits provided
  • 👍Friendly and helpful reception staff
  • 🚇Convenient location near tube stations
  • 🛍️Close proximity to shops and cafes
  • 💰Good value for money and reasonable prices
  • 🌺Modern and stylish interiors
  • 🚿Spacious showers with good water pressure

Cons

  • ❌Unprofessional and rude staff behavior
  • 💸Hidden costs and unexpected fees
  • 🔒Limited reception hours and access after 9pm
  • 🧹Inconsistent room cleanliness and attention to detail
  • 🔇Thin walls leading to noise disturbance
  • 🛎️Poor customer service and lack of empathy
  • ⏰Strict policies on check-in/out times with penalties
  • 🚪Issues with room access and lockouts
  • 🛏️Uncomfortable sleeping conditions and disturbances
  • 💸Refusal to offer refunds or cancellations

What this place has to offer

Services and conveniencesDaily housekeeping, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian, Lithuanian, Romanian

Where you'll be sleeping

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Standard Double Room

1 double bed

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Small Double Room

1 double bed

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11 m²

Double Room

1 double bed

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Room Assigned on Arrival

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

CG KensingtonLondon, United Kingdom

Where you'll be staying