Cyan Cancun Resort & Spa

Cancún, Mexico

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, 77500

6.3Rating
GoodRated by Guests
650Reviews

What to expect

Pros

  • 🏖️Beautiful beach nearby
  • 🤝Friendly and helpful staff
  • 🏊‍♂️Lovely pool area
  • 🍽️Good restaurant service
  • 🌅Scenic ocean views
  • 🛏️Comfortable and clean beds
  • 🏝️Private beach access
  • 🎉Great location for day trips
  • 🍹Pool bar with refreshing drinks
  • 🅿️Convenient parking facilities

Cons

  • 🕰️Limited restaurant hours
  • 🧼Inadequate room cleaning
  • 💸High prices for food quality
  • 🔊Noisy environment, especially at night
  • 🚪Issues with room doors or locks
  • 🌧️Persistent musty smell in bathrooms
  • ❌Lack of amenities like WiFi or TV channels
  • 🦗Pest problems like cockroaches
  • 🌊Restricted beach access due to rocks
  • 🔨Need for overall maintenance and renovations

What this place has to offer

Services and conveniencesElevator
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Where you'll be sleeping

Superior Suite, Sea View image 1
50 m²

Superior Suite, Sea View

1 king bed

Deluxe Room with Sea View image 1
32 m²

Deluxe Room with Sea View

1 king bed

Deluxe Quadruple Room with Sea View image 1
32 m²

Deluxe Quadruple Room with Sea View

2 queen beds

Sunset Lagoon View image 1
30 m²

Sunset Lagoon View

King Room with Sea View image 1
32 m²

King Room with Sea View

1 double bed

Suite Ocean View with Jacuzzi & Terrace image 1
42 m²

Suite Ocean View with Jacuzzi & Terrace

Quadruple Room with Sea View image 1
32 m²

Quadruple Room with Sea View

Junior Suite with Ocean View image 1
42 m²

Junior Suite with Ocean View

Studio Suite image 1
55 m²

Studio Suite

Studio Suite image 1
55 m²

Studio Suite

1 king bed

What other guests say about this hotel

Superb

Booking.comReviewed on 29 Nov 2024
9

the view was amazing, staff was friendly, price was good.

restaurant didn't have much of a selection

Solo

I would recommend spending your money elsewhere.

Booking.comReviewed on 22 Nov 2024
2

The fortune of this hotel is the location of the pool on the ocean and the good Fotos in Booking.The restaurant has good service at breakfast.

The whole structure needs substantial renovation, The shallow pool is leaking and the one overlooking the ocean is rusty and old.The rooms sold with a view 'over the lagoon' actually overlook a car pa...

Couple

Very Poor

Booking.comReviewed on 21 Nov 2024
2

The beach was beautiful.

We didn't have a shower head on our shower. They took the remote to our ac so I couldn't adjust it. I was freezing at night. The toilet ran all night long making noise and I couldn't take a shower bec...

Business

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Where you'll be staying