Empire Riverside Hotel
7.4Rating
Very GoodRated by Guests
137Reviews
What to expect
Pros
- 🏨Top location with easy access to popular attractions and public transport
- 🛏️Elegant and luxurious interior design throughout the hotel
- 🍽️One of the best breakfast buffets with a huge selection and variety
- 🍸Fantastic rooftop bar with breathtaking views over Hamburg Harbour
- 👍Friendly and accommodating service from the hotel staff
- 💪Well-equipped meeting rooms for business events
- 🍣Delicious sushi available at the hotel's bar
- 🎭Great location for exploring St. Pauli and visiting entertainment venues
- 🛋️Spacious and nicely decorated rooms with comfortable beds
- 🍷Good selection of drinks and cocktails at the hotel bars
Cons
- 💰High extra costs for breakfast and parking, making the overall price expensive
- 🛌Inconsistent room quality with issues like uncomfortable beds and unclean bathrooms
- 🚪Unfriendly and unhelpful reception staff with poor customer service skills
- 🔥Inadequate air conditioning or heating leading to uncomfortable room temperatures
- 🚬Smoking area near the entrance causing unpleasant odors in common areas
- 🍳Expensive breakfast with long waiting times and lack of variety
- 📱Lack of in-room amenities like irons, kettles, and phones
- 🧻Issues with cleanliness including dirty windows and unhygienic bathrooms
- 🚗Limited luggage service and parking card malfunctions causing inconvenience
- 🤷♂️Inconsistent service quality with unhelpful and rude staff members
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German
Where you'll be sleeping
25 m²
Single Room
1 king bed and 1 single bed
25 m²
Standard Double Room
1 king bed
23 m²
River View Double
1 king bed
30 m²
Deluxe Double Room
1 king bed
30 m²
Deluxe Single Room
1 king bed and 1 single bed
45 m²
Junior Suite Riverside - Double Room
1 king bed
45 m²
Junior Suite Riverside - Single Room
1 king bed
25 m²
Room with Riverview
1 king bed
25 m²
Room with Riverside
1 king bed
25 m²
Upside Room
1 king bed
What other guests say about this hotel
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