Garden Palace Hotel
7.6Rating
Very GoodRated by Guests
2,629Reviews
What to expect
Pros
- 🌟Good value for money
- 🍽️Reasonably good spread of local food for breakfast
- 😊Friendly staff and receptionist
- 🛏️Spacious and comfortable rooms
- 🌺Enjoyable stay despite some shortcomings
- 👍Excellent service and hospitality
- 🌄Good view from the hotel
- 🛋️High-quality interior and decor
- 🍲Variety of tasty food options
- 🚪Convenient location for exploring the city
Cons
- 🦟Presence of mosquitoes in the rooms
- 🚭Strong smell of cigarette smoke in some areas
- 💰Overpriced for the quality provided
- 👎Issues with cleanliness and maintenance
- 🚷Disruptive demonstrations or protests near the hotel
- 🧹Lack of proper maintenance and upkeep
- 🚫Unpleasant experience due to outdated facilities
- 🕷️Rooms and common areas not properly cleaned
- 🔒Concerns about security and safety during the stay
- 🔔Inconsistent quality of service and amenities
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Massage, Nightclub, On-site entertainment, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian, Malay
The 4-star Garden Palace Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking are just some of the facilities on offer. Designed for comfort, selected guestrooms offer towels, slippers, television LCD/plasma screen, mirror, internet access – wireless to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, massage. No matter what your reasons are for visiting Surabaya, Garden Palace Hotel will make you feel instantly at home.
Where you'll be sleeping
38 m²
Superior King
2 single beds or 1 double bed
32 m²
Superior Twin
2 single beds
98 m²
Royale Suite Room
1 king bed and 1 sofa bed
32 m²
Royal Club
1 king bed or 2 single beds
38 m²
Deluxe King
1 king bed
32 m²
Standard Classic King Room
1 king bed
37 m²
Royal Club
37 m²
Royal Club
38 m²
Royal Club Room
2 single beds or 1 double bed
32 m²
Standard Classic Twin Room
2 single beds
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