Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Exterior view
Entrance
Entrance
Lobby
Swimming pool
Swimming pool
Swimming pool
Room Selected at Check In
Facilities
Food and beverages
Facilities
Food and beverages
Food and beverages
Bathroom
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Restaurant
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Room Selected at Check In
Facilities
Balcony/terrace
Restaurant
Queen Room
Queen Room
Queen Room with Two Queen Beds
Queen Room with Two Queen Beds

Hacienda Real del Caribe Hotel

7.0Rating
GoodRated by Guests
118Reviews

What to expect

Pros

  • 🏊Lovely swimming pool
  • 🌴Great location close to attractions
  • 🍹Nice hotel layout and design
  • 🛏️Comfortable beds
  • 🚪Spacious rooms with balcony
  • 🍳Friendly staff
  • 🌟Professional check-in process
  • 🎉Convenient for group stays
  • 💵Value for money
  • 🍽️Close to dining options

Cons

  • 🎶Loud music from nearby clubs
  • 🛌Uncomfortable or hard beds
  • 🔑Issues with key card for electricity
  • 🧻Limited or no bathroom amenities
  • 🕒Check-out time or process issues
  • 🚪Poor room soundproofing
  • 🧺Inconsistent cleanliness standards
  • 📶Weak or no Wi-Fi signal in rooms
  • 🔊Noise disturbances from other guests
  • 🛠️Maintenance issues with facilities

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Elevator, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese, Italian

Hacienda Real Hotel by Encanto is a popular choice amongst travelers in Playa Del Carmen, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour front desk, luggage storage, airport transfer, family room, car hire are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, wake-up service, desk, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including outdoor pool, garden. Hacienda Real Hotel by Encanto is an excellent choice from which to explore Playa Del Carmen or to simply relax and rejuvenate.

Where you'll be sleeping

Room Selected at Check In image 1
Room Selected at Check In image 2
Room Selected at Check In image 3
20 m²

Room Selected at Check In

1 queen bed

Queen Room image 1
Queen Room image 2
Queen Room image 3
Queen Room image 4
20 m²

Queen Room

1 queen bed

Queen Room with Two Queen Beds image 1
Queen Room with Two Queen Beds image 2
Queen Room with Two Queen Beds image 3
Queen Room with Two Queen Beds image 4
20 m²

Queen Room with Two Queen Beds

2 queen beds

Standard Superior Queen Room image 1
20 m²

Standard Superior Queen Room

1 queen bed

Standard Double or Twin Room image 1
20 m²

Standard Double or Twin Room

1 double bed or 2 single beds

Room #7965820 image 1
Room #7965820 image 2
Room #7965820 image 3
Room #7965820 image 4

Room #7965820

Double Room image 1
25 m²

Double Room

2 queen beds

Double Double Queen image 1
Double Double Queen image 2
Double Double Queen image 3
Double Double Queen image 4

Double Double Queen

Standard Double Queen image 1

Standard Double Queen

Junior Suite image 1

Junior Suite

2 queen beds

What other guests say about this hotel

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Where you'll be staying