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What to expect
Pros
- 🏊Lovely swimming pool
- 🌴Great location close to attractions
- 🍹Nice hotel layout and design
- 🛏️Comfortable beds
- 🚪Spacious rooms with balcony
- 🍳Friendly staff
- 🌟Professional check-in process
- 🎉Convenient for group stays
- 💵Value for money
- 🍽️Close to dining options
Cons
- 🎶Loud music from nearby clubs
- 🛌Uncomfortable or hard beds
- 🔑Issues with key card for electricity
- 🧻Limited or no bathroom amenities
- 🕒Check-out time or process issues
- 🚪Poor room soundproofing
- 🧺Inconsistent cleanliness standards
- 📶Weak or no Wi-Fi signal in rooms
- 🔊Noise disturbances from other guests
- 🛠️Maintenance issues with facilities
What this place has to offer
Hacienda Real Hotel by Encanto is a popular choice amongst travelers in Playa Del Carmen, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour front desk, luggage storage, airport transfer, family room, car hire are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, wake-up service, desk, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including outdoor pool, garden. Hacienda Real Hotel by Encanto is an excellent choice from which to explore Playa Del Carmen or to simply relax and rejuvenate.
Where you'll be sleeping



Room Selected at Check In
1 queen bed




Queen Room
1 queen bed




Queen Room with Two Queen Beds
2 queen beds

Standard Superior Queen Room
1 queen bed

Standard Double or Twin Room
1 double bed or 2 single beds




Room #7965820

Double Room
2 queen beds




Double Double Queen

Standard Double Queen

Junior Suite
2 queen beds
What other guests say about this hotel
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