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Exterior view
Exterior view
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View
View
Lobby
Entrance
Lobby
Entrance
Reception
Entrance
Suite - Suite room
Suite - Bedroom
Bathroom
Facilities
Double - Bed
Food and beverages
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Beauty salon
Food and beverages
Restaurant
Double - Facilities
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Food and beverages
Banquet hall
Beauty salon
Beauty salon
Bathroom

Hotel Heluan

8.9Rating
ExcellentRated by Guests
13Reviews

What to expect

Pros

  • 🌟Clean and spacious rooms
  • 🛏️Comfortable bedding and large bathrooms
  • 🥐Delightful breakfast options
  • 🛠️Distinctive architectural details in rooms
  • 🚗Convenient central location for city attractions
  • 👌Helpful and friendly staff
  • 🛋️Charming old-fashioned elevator
  • 🚿Good water pressure in bathtubs
  • 🎁Personalized compliments from the hotel
  • 🏰Beautiful hotel design and style

Cons

  • 🚫Difficult parking situation
  • 📞Contactless reception via phone access
  • 🔑Inconvenient key retrieval process
  • 🏚️Building in need of maintenance
  • 🗺️Confusing directions to access the hotel
  • 🧽Some rooms showed signs of mold in bathrooms
  • 🥪Limited or average food options
  • 🏢Lack of a welcoming lobby area
  • Room cleaning service might be inconsistent
  • 💸Average price-to-quality ratio

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Hiking, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Russian, Czech

Stop at Hotel Heluan to discover the wonders of Karlovy Vary. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas are on the list of things guests can enjoy. Separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, desk can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include golf course (within 3 km), massage. Discover all Karlovy Vary has to offer by making Hotel Heluan your base.

Where you'll be sleeping

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45 m²

Double

2 single beds or 1 double bed

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45 m²

Suite

1 single bed and 1 double bed

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34 m²

Deluxe Twin Room

2 single beds

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45 m²

Deluxe Triple Room

1 single bed and 1 queen bed

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30 m²

Deluxe Double Room

1 double bed

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45 m²

Deluxe Triple Room

1 single bed and 1 double bed

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45 m²

Superior Triple Room

1 queen bed

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45 m²

Triple Room

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Double or Twin Room

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Superior Suite, City View

What other guests say about this hotel

Where you'll be staying