Hotel Las Puertas de Tepoztlan

Name: Hotel Las Puertas de Tepoztlan
Address: Jardinera No. 14, Barrio Santisima Trinidad, Tepoztlan, 62520, Mexico
Rating: 6.75

Tepoztlán, Mexico

Jardinera No. 14, Barrio Santisima Trinidad, 62520

6.8Rating

GoodRated by Guests

40Reviews

What to expect

Pros

🌟Excellent service from staff members
🏊Clean and enjoyable pool with jacuzzis
🌿Quiet location with beautiful green gardens
🅿️Convenient own parking for guests
🏞️Hotel located near the main street and attractions
🛏️Spacious and bright rooms with balconies
🌮Good food at the rooftop restaurant with a view
🍹Cocktail service with relaxing rooftop star view
🤝Effort and friendliness of the staff members
🛠️Potential for rooftop restaurant and great pool

Cons

🧹Maintenance and cleaning issues throughout the facilities
❄️Cold pool and lack of heating in amenities
🚗Limited parking security
💰High price for the quality of service provided
🛋️Old, stained, and dirty furniture in rooms
🚿Low water pressure and maintenance in showers
🔇Noise disturbances from other guests affecting sleep quality
🛎️Unhelpful and rude receptionist
🍽️Limited breakfast selection and no buffet option
💤Hard mattresses causing discomfort during sleep

What this place has to offer

Things to do and ways to relaxHot tub, Massage, On-site entertainment, Spa, Tours

Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenSpanish

Hotel Las Puertas de Tepoztlan is conveniently located in the popular Santisima Trinidad area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hotel Las Puertas de Tepoztlan. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Las Puertas de Tepoztlan.