View
Exterior view
Reception
Junior Suite
Swimming pool
Junior Suite
Swimming pool
Double Room
Food and beverages
Double Room
Restaurant
Bar/lounge
Restaurant
Restaurant
Bar/lounge
Bathroom
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Hotel Puerto de la Cruz

Tenerife, Spain

Avenida Marqués de Villanueva del Prado, 38400

7.0Rating
GoodRated by Guests
176Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🛏️Comfortable beds with great views
  • 🍽️Excellent breakfast and dinner options
  • 🔥Enjoyable evening entertainment like flamenco show
  • 🚌Convenient access to bus service
  • 🏊Nice pool area for relaxation
  • 🔌USB and C-ports for easy device charging
  • 🌴Plenty of communal space for relaxation
  • 🛋️Modern and renovated room amenities
  • 🌆Great view of the city and sea

Cons

  • 🚫Challenges with parking availability and cost
  • ❄️Heated pool not meeting expectations
  • 🍴Inconsistent quality of food offerings
  • 🧹Lack of attention to room cleanliness and maintenance
  • 🔊Poor soundproofing in rooms
  • 🌡️Inadequate temperature control in rooms
  • 💸Additional charges for amenities like safe usage
  • 🌮Limited food options for picky eaters
  • 🍹Drinks not included in half board packages
  • 🥘Inconsistency in food quality over the stay duration

What this place has to offer

Things to do and ways to relaxBilliards, Game room, Massage, On-site entertainment, Pool with view, Pub crawl, Solarium, Table tennis, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

Set in a prime location of Tenerife, Hotel Puerto de la Cruz puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Hotel Puerto de la Cruz. Designed for comfort, selected guestrooms offer separate living room, internet access – wireless, whirlpool bathtub, non smoking rooms, air conditioning to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as golf course (within 3 km), outdoor pool, massage, solarium, children's playground. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Puerto de la Cruz.

Where you'll be sleeping

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20 m²

Single Room

1 single bed

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25 m²

Double Room

2 single beds or 1 double bed

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40 m²

Suite

1 queen bed & 2 sofa beds

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40 m²

Suite - Sea View

1 queen bed & 2 sofa beds

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25 m²

Superior Double Room with Sea View

2 single beds or 1 double bed

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25 m²

Superior Triple Room with Teide View

3 single beds or 1 double bed and 2 single beds

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25 m²

Superior Double or Twin Room with Sea View

3 single beds or 1 double bed and 1 single bed

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31 m²

Family Room (2 Adults + 2 Children)

2 single beds and 2 double beds

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Superior Double Room with Teide View image 3
Superior Double Room with Teide View image 4
25 m²

Superior Double Room with Teide View

2 single beds

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25 m²

Superior room - sea view

3 single beds or 2 single beds and 1 double bed

What other guests say about this hotel

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Where you'll be staying