View
View
View
Exterior view
View
Exterior view
Exterior view
Entrance
Entrance
Entrance
Entrance
Entrance
Lobby
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Balcony/terrace
Facilities
Balcony/terrace
Beach
Banquet hall
Balcony/terrace
Fitness center
Business center
Balcony/terrace
Bar/lounge
Facilities
Food and beverages
Bar/lounge
Restaurant
Balcony/terrace
Banquet hall
Balcony/terrace
Facilities
Facilities
Restaurant
Bar/lounge
Food and beverages
Balcony/terrace
Balcony/terrace
Restaurant
Facilities
Restaurant
2 Double Beds Accessible
Bar/lounge
Bathroom
Bathroom
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Bathroom
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Hot tub
Restaurant
Beach
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Balcony/terrace

HS HOTSSON Smart Acapulco

7.0Rating
GoodRated by Guests
80Reviews

What to expect

Pros

  • 🌅Amazing oceanfront views with multiple balconies
  • 🍴Fantastic food options and nearby restaurants
  • 🏊‍♂️Great pools for families and kids to enjoy
  • 🛏️Clean rooms with friendly and helpful staff
  • 🚌Convenient location with easy access to grocery stores and attractions
  • 🌴Beautiful beachfront location with direct beach access
  • 🐠Good snorkeling opportunities and nearby attractions
  • 🛡️Safe environment with friendly locals and helpful travel agents
  • 🎉Impressive architecture and layout of the hotel
  • 🔗Well-organized activities and sightseeing experiences available

Cons

  • 🐜Lack of attention to detail in cleanliness and maintenance
  • 💧Issues with leaks and maintenance of the hotel infrastructure
  • 🎶Noise disturbances from parties and external sources
  • 💸Hidden costs and unexpected charges for services like parking and towels
  • 🏄‍♂️Challenging swimming conditions due to rough waves at the beach
  • 🛌Uncomfortable beds and lack of soundproofing in rooms
  • 🍹Limited drink choices and disappointing all-inclusive offerings
  • 🎤Intrusive vendors and high-pressure sales tactics on the beach
  • 🛎️Inconsistent service quality and lack of responsiveness to guest needs
  • 🌊Unpredictable beach conditions and challenges with beach ownership

What this place has to offer

Things to do and ways to relaxFitness center, On-site entertainment, Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Crowne Plaza Hotel Acapulco is perfectly located for both business and leisure guests in Acapulco. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Crowne Plaza Hotel Acapulco. All rooms are designed and decorated to make guests feel right at home, and some rooms come with non smoking rooms, air conditioning, wake-up service, desk, balcony/terrace. The hotel offers various recreational opportunities. Convenience and comfort makes Crowne Plaza Hotel Acapulco the perfect choice for your stay in Acapulco.

Where you'll be sleeping

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177 m²

Villa

2 single beds & 1 king bed & 1 king bed & 1 sofa bed

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25 m²

King Room - Non-Smoking

1 king bed

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40 m²

Presidential Suite

1 king bed

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20 m²

Standard

2 double beds & 1 king bed or 2 double beds

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41 m²

Junior Suite

2 double beds or 1 king bed and 1 sofa bed or 1 double bed or 1 king bed & 1 sofa bed

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20 m²

Junior Suite with King Bed

1 king bed

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81 m²

Governor Suite

1 king bed

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20 m²

2 Double Beds Accessible

2 double beds

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26 m²

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2 double beds

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26 m²

Deluxe King Room with Partial Ocean View and Balcony

1 king bed

What other guests say about this hotel

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Where you'll be staying