Jewel of the East Residency & Spa

Name: Jewel of the East Residency & Spa
Address: MG Marg, MMR Manor, Gangtok - 737101, Gangtok, Sikkim, 737101, India
Rating: 7.674576271186442

Gangtok, India

MG Marg, MMR Manor, Gangtok - 737101, 737101

7.7Rating

Very GoodRated by Guests

59Reviews

What to expect

Pros

🏞️Fantastic view of mountains and MG Marg
🏨Central location near MG Marg for convenience
🚗Accessible by car and parking available
🍽️Delicious food served at the hotel
🤝Friendly and helpful staff members
🔑Reliable room service and reception assistance
🛏️Spacious and clean rooms with good furniture
🚿Availability of 24-hour hot water service
🔧Amenities like lift, travel desk, and power backup provided
🌟Value-for-money accommodation with premium products

Cons

🚫Lift out of order during stay
💡Issues with room maintenance like broken handles and loose shower pin
🍴Pathetic room service and costly, below-average food
💰Extra charges and poor handling of luggage by hotel staff
🚪Problematic locking system with chip cards not working
🕰️Delayed or poor response to service requests
🧾Overcharging and unprofessional behavior related to billing
🛏️Uncomfortable beds affecting sleep quality
🥤Slow service in the restaurant for basic orders like omelette
❌Unsatisfactory cleanliness and room maintenance standards

What this place has to offer

Things to do and ways to relaxMassage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi, Nepali

Stop at Jewel of the East Residency & Spa to discover the wonders of Gangtok. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, linens, mirror, sofa, towels. The hotel offers various recreational opportunities. For reliable service and professional staff, Jewel of the East Residency & Spa caters to your needs.