Kaya Palazzo Ski & Mountain Resort
9.8Rating
ExceptionalRated by Guests
177Reviews
What to expect
Pros
- 👍Friendly and attentive staff throughout the hotel
- 🥇High-quality service and attention to detail
- 🍲Delicious and varied food options
- 🎿Excellent amenities for a ski holiday
- 🏨Clean and comfortable rooms with good maintenance
- 👫Great for families with children
- ❤️Warm and welcoming atmosphere
- 🎉Special surprises and personalized service for guests
- 🍹Fantastic lobby bar service with friendly staff
- 💪Professional and helpful guest relations team
Cons
- 🕰️Some delays or issues with service timing
- 🔊Noise levels in certain areas or rooms
- 📞Inconsistent responses or communication from staff
- 💸High prices for certain amenities or services
- 🔌Electrical switches and sockets placement issues in rooms
- 🍕Need for improvement in food quality in specific areas
- 🏋️♂️Limited facilities for fitness or leisure activities
- 🚗Transportation difficulties or lack of convenient access
- 🔥Some areas of the hotel being too hot
- 📌Suggestions for innovation or updates in certain aspects
What this place has to offer
Services and conveniencesElevator
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping
50 m²
Junior Suite
33 m²
Superior Double or Twin Room
80 m²
Grand Suite
80 m²
Grand Suite
50 m²
Deluxe Suite
50 m²
Deluxe Suite
1 king bed
50 m²
Junior Suite
1 double bed
80 m²
Grand Suite
1 king bed
80 m²
Grand Suite
1 king bed
80 m²
Grand Suite
What other guests say about this hotel
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