Exterior view
View
Exterior view
View
Exterior view
Exterior view
View
Lobby
Reception
Lobby
Lobby
Entrance
Lobby
Lobby
Comfort Suite - Room plan
Swimming pool
One Plus One Business Suite
Shanghai Museum (Shanghai Bowuguan) - 1.09 km from property
People's Square (Renmin Guang Chang) - 1.1 km from property
Shanghai Exhibition Center - 1.29 km from property
Nanjing Lu (Nanjing Road) - 1.45 km from property
Art Deco Studio - View
Superior Suite - Bed
Deluxe Suite - Bed
Xintiandi - 1.51 km from property
One Plus One Business Suite
Deluxe Suite - Bed
Meeting room / ballrooms
Facilities
Restaurant
Meeting room / ballrooms
Food and beverages
Facilities
Facilities
Facilities
Facilities
Food and beverages
Restaurant
Facilities
Facilities
Facilities
Facilities
Facilities
null
null
null
null
null
Restaurant (Private room)
Kitchen
Balcony/terrace
Restaurant (Private room)
Restaurant
Restaurant
Balcony/terrace
Restaurant
Restaurant (Private room)
Family - Two Bedrooms - Bed
Facilities
Balcony/terrace
Fitness center
Meeting room / ballrooms
Family - Two Bedrooms - Guestroom
Balcony/terrace
Meeting room / ballrooms
Restaurant (Private room)
Meeting room / ballrooms
Kitchen
Facilities

Kempinski The One Suites Hotel Shanghai Dowtown

7.9Rating
Very GoodRated by Guests
156Reviews

What to expect

Pros

  • 🌟Attentive and efficient hotel staff
  • 🏨Great location in the heart of the city
  • 🍽️Multiple dining options available nearby
  • 🛏️Comfortable rooms with modern amenities
  • 👍Friendly and helpful staff members
  • 🥂Excellent event hosting services
  • 🧳Convenient for both work and leisure stays
  • 🏊Access to a swimming pool and gym facilities
  • 🛎️Personalized service from hotel management
  • 🍳Variety and quality of breakfast options

Cons

  • ❄️Issues with air conditioning temperature control
  • 🔨Delayed maintenance response for room issues
  • 💤Noise disturbances due to nearby construction work
  • 🥪Inconsistent quality of on-site dining experiences
  • 🛁Lack of toiletries and amenities in rooms
  • 💤Uncomfortable bedding affecting sleep quality
  • 🚪Room hardware showing signs of wear and tear
  • 🧹Housekeeping issues such as missing supplies
  • 🛋️Outdated room decor and furnishings
  • 🛏️Inconsistency in room cleanliness standards

What this place has to offer

Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

THE ONE Executive Suites managed by Kempinski - Sh is conveniently located in the popular People Square and South Bund Huangpu area. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. Entertain the hotel's recreational facilities, including fitness center, indoor pool. THE ONE Executive Suites managed by Kempinski - Sh combines warm hospitality with a lovely ambiance to make your stay in Shanghai unforgettable.

Where you'll be sleeping

Family - Two Bedrooms image 1
Family - Two Bedrooms image 2
Family - Two Bedrooms image 3
Family - Two Bedrooms image 4
Family - Two Bedrooms image 5
Family - Two Bedrooms image 6
Family - Two Bedrooms image 7
Family - Two Bedrooms image 8
Family - Two Bedrooms image 9
Family - Two Bedrooms image 10
Family - Two Bedrooms image 11
112 m²

Family - Two Bedrooms

1 king bed & 1 sofa bed & 1 sofa bed and 1 king bed

Deluxe Suite image 1
Deluxe Suite image 2
Deluxe Suite image 3
Deluxe Suite image 4
Deluxe Suite image 5
Deluxe Suite image 6
Deluxe Suite image 7
Deluxe Suite image 8
Deluxe Suite image 9
Deluxe Suite image 10
Deluxe Suite image 11
Deluxe Suite image 12
Deluxe Suite image 13
Deluxe Suite image 14
Deluxe Suite image 15
80 m²

Deluxe Suite

1 king bed

Comfort Suite image 1
Comfort Suite image 2
Comfort Suite image 3
Comfort Suite image 4
Comfort Suite image 5
Comfort Suite image 6
Comfort Suite image 7
Comfort Suite image 8
62 m²

Comfort Suite

1 king bed

Superior Suite image 1
Superior Suite image 2
Superior Suite image 3
Superior Suite image 4
Superior Suite image 5
Superior Suite image 6
Superior Suite image 7
72 m²

Superior Suite

1 king bed

Art Deco Studio image 1
Art Deco Studio image 2
Art Deco Studio image 3
Art Deco Studio image 4
Art Deco Studio image 5
Art Deco Studio image 6
68 m²

Art Deco Studio

1 king bed

Three Bedroom Suite image 1
Three Bedroom Suite image 2
Three Bedroom Suite image 3
Three Bedroom Suite image 4
Three Bedroom Suite image 5
Three Bedroom Suite image 6
Three Bedroom Suite image 7
Three Bedroom Suite image 8

Three Bedroom Suite

1 king bed & 1 king bed & 1 king bed

Premier Three Bedroom Suite image 1
Premier Three Bedroom Suite image 2
Premier Three Bedroom Suite image 3
Premier Three Bedroom Suite image 4
Premier Three Bedroom Suite image 5
Premier Three Bedroom Suite image 6

Premier Three Bedroom Suite

1 queen bed & 1 queen bed & 1 queen bed

Suite Apartment image 1
Suite Apartment image 2
Suite Apartment image 3
Suite Apartment image 4
Suite Apartment image 5
Suite Apartment image 6

Suite Apartment

1 double bed & 1 queen bed & 1 queen bed & 1 sofa bed

Art Deco Suite image 1
Art Deco Suite image 2
Art Deco Suite image 3
Art Deco Suite image 4
68 m²

Art Deco Suite

1 queen bed

Themed Room image 1
Themed Room image 2
Themed Room image 3
Themed Room image 4
Themed Room image 5
112 m²

Themed Room

1 queen bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 22.69% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying