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Macdonald Windsor Hotel

London, United Kingdom

23 High St, SL4 1LH

8.4Rating
ExcellentRated by Guests
700Reviews

What to expect

Pros

  • 🏰Perfect location for visiting Windsor Castle
  • 🍹Fantastic bar with good cocktails and friendly staff
  • 🅿️On-site parking available for convenience
  • 🥪Lovely afternoon tea with great service from staff
  • 🎩Staff go above and beyond to deliver excellent customer service
  • 🛏️Comfortable and spacious rooms with cozy vibes
  • 🍳Delicious hot breakfast with good options
  • 🛎️Efficient and attentive concierge service
  • 🎉Warm and friendly welcome from the hotel staff
  • 🍽️Great food quality and service at the hotel restaurant

Cons

  • 📞Issues with room service not picking up calls promptly
  • 💤Air conditioning problems leading to uncomfortable room temperature
  • 🧺Housekeeping service needs improvement with missed replenishments
  • 💸Expensive breakfast pricing with limited and poor quality options
  • 🚧Construction noise and inconvenience near the hotel premises
  • 🚗High parking charges compared to external options
  • 🔒Security concerns with balcony door not locking properly
  • 🚿Plumbing issues causing inconvenience during the stay
  • 🔌Lack of power outlets near the bed for convenient charging
  • 😕Staff dismissive and lacking in hospitality towards guests' needs

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Hiking, Sauna, Spa, Spa/sauna, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Polish, Greek, Malay

Stop at Macdonald Windsor Hotel to discover the wonders of London. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Macdonald Windsor Hotel. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating to ensure a restful night. The hotel offers various recreational opportunities. No matter what your reasons are for visiting London, Macdonald Windsor Hotel will make you feel instantly at home.

Where you'll be sleeping

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20 m²

Standard Double

1 double bed & 1 double bed

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20 m²

Deluxe Double

1 double bed

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20 m²

Standard Twin

2 single beds & 2 single beds

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20 m²

Super Deluxe Suite

1 double bed or 1 king bed & 1 sofa bed

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20 m²

Super Deluxe Double

1 king bed or 1 double bed

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20 m²

Deluxe Suite

1 queen bed or 1 king bed & 1 double bed

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40 m²

Executive Suite

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20 m²

Classic Twin Room

2 single beds

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20 m²

Executive Double bed Room

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19 m²

Deluxe Suite(1 double bed)

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying