Exterior view
View
View
View
Exterior view
Lobby
Lobby
Suite with Garden View
Suite with Garden View
Entrance
Deluxe Suite
Deluxe Suite
Quadruple Room with Garden View
Executive Suite
Executive Suite
Quadruple Room with Garden View
Triple Room with Garden View
Deluxe Suite
Presidential Suite
Presidential Suite
Facilities
Balcony/terrace
Balcony/terrace
Balcony/terrace
Deluxe Double Studio
Shared lounge/TV area
Standard Double Room
Facilities
Bathroom
Bathroom
Standard Family Room
Guestroom
Standard Family Room
Bathroom
Facilities
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Facilities
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Playground
Food and beverages
Business center
Garden
Banquet hall
Deluxe Double Studio
Garden
Garden
Garden
Facilities
Food and beverages
Banquet hall
Bar/lounge
Bar/lounge
Garden
Playground
Food and beverages
Playground
Playground

Palace Hotel - Pocos de Caldas

6.9Rating
GoodRated by Guests
104Reviews

What to expect

Pros

  • 🏊Heated pool and sulfuric water pool for relaxation
  • 🍽️Memorable and diverse breakfast and food options
  • 🌻Well-maintained gardens and outdoor spaces
  • 🛏️Comfortable beds and spacious rooms
  • 🍷Good value for money at the restaurant/bar
  • 👨‍👩‍👧‍👦Attentive and friendly staff throughout the hotel
  • 🏞️Excellent location in the city center with attractions nearby
  • 🛠️Historic charm and architecture offering a unique experience
  • 🍾Traditional and classic atmosphere for a nostalgic stay
  • 👴🏻Great for older guests seeking relaxation and history

Cons

  • ❄️Lack of air conditioning in rooms
  • 🚿Bathrooms in need of renovation and better cleaning
  • 🎶Loud music or noise disturbances, especially at night
  • 💸High parking fees and slow valet service
  • 🔨Maintenance issues, peeling paint, and cleanliness concerns
  • 🧹Lack of modern amenities and room updates
  • 🚪Privacy concerns with gaps in doors and noise from corridors
  • 🕰️Limited flexibility in reservations and disappointing booking experience
  • 🦜Issues with birds indoors, competing for food during meals
  • 😕Inconsistent service quality and outdated room furnishings

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Game room, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis
Services and conveniencesDaily housekeeping, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Portuguese

Palace Hotel - Poços de Caldas is a popular choice amongst travelers in Pocos De Caldas, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour front desk, room service, restaurant, laundry service, elevator, are at hand. Mini bar, telephone, television, shower can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, indoor pool, spa, massage. Palace Hotel - Poços de Caldas combines warm hospitality with a lovely ambiance to make your stay in Pocos De Caldas unforgettable.

Where you'll be sleeping

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30 m²

Standard Double Room

1 double bed

Deluxe Double Studio image 1
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78 m²

Deluxe Double Studio

2 single beds and 1 double bed

Double Room with Garden View image 1
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Double Room with Garden View image 3
Double Room with Garden View image 4
Double Room with Garden View image 5
Double Room with Garden View image 6
Double Room with Garden View image 7
Double Room with Garden View image 8
30 m²

Double Room with Garden View

1 double bed

Deluxe Suite image 1
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42 m²

Deluxe Suite

1 double bed

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42 m²

Deluxe Suite

1 single bed and 1 double bed

Triple Room with Garden View image 1
Triple Room with Garden View image 2
Triple Room with Garden View image 3
Triple Room with Garden View image 4
Triple Room with Garden View image 5
35 m²

Triple Room with Garden View

3 single beds

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39 m²

Quadruple Room

1 double bed and 2 single beds

Standard Triple Room image 1
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35 m²

Standard Triple Room

3 single beds

Twin Room with Garden View image 1
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Twin Room with Garden View image 3
Twin Room with Garden View image 4
30 m²

Twin Room with Garden View

2 single beds

Executive Suite image 1
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106 m²

Executive Suite

1 double bed and 2 single beds

What other guests say about this hotel

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Where you'll be staying