Platinum Mountain Hotel&SPA
8.3Rating
ExcellentRated by Guests
179Reviews
What to expect
Pros
- 🍳Excellent breakfast options
- 🧖♂️Great spa and wellness facilities
- 🏊♂️Clean and spacious indoor pool
- 👨👩👧👦Family-friendly atmosphere
- 🍽️Variety of delicious food options
- 🛏️Comfortable and modern rooms
- 🌞Beautiful location and setting
- 🤝Friendly and helpful reception staff
- 🎉Entertainment and activities for both adults and children
- 🌟Overall great experience and value for money
Cons
- 🤷♂️Lack of knowledge among some staff members
- 🚫Disappointing dinner options
- 👎Poorly trained or overwhelmed staff in certain areas
- 🧼Inconsistent room cleaning services
- 🛎️Issues with room allocation requests
- 👶Limited adult-only areas and facilities
- 💸Some amenities or services not worth the cost
- 😕Overcrowded facilities during peak times
- 🍴Low-quality or limited dining options
- 🔊Noise disturbances or lack of peaceful areas
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Polish
Where you'll be sleeping
28 m²
Double or Twin Room with Balcony
2 single beds
35 m²
Superior Double Room with Balcony
2 single beds and 1 sofa bed
41 m²
Deluxe Double Room with Balcony
2 single beds and 1 sofa bed
38 m²
Superior Room
1 sofa bed and 2 single beds
38 m²
Superior Room
Room Deluxe With Balcony
Double Two Beds
Room Assigned on Arrival
Comfort King Room
TWIN Comfort Double Room (2 Twin Beds)
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -119.81% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.
Where you'll be staying
Leaflet © OpenStreetMap contributors