Exterior view
Exterior view
Interior view
Exterior view
View
Exterior view
Interior view
View
View
Exterior view
View
Entrance
Entrance
Entrance
Reception
Lobby
King Suite
Family Room with Mountain View
Swimming pool
King Suite
Swimming pool
Corner Room
Restaurant
Restaurant
Deluxe Twin Room
Ballroom
Restaurant
Restaurant
Playground
Restaurant
Spa
Food and beverages
Sports and activities
Restaurant
Bathroom
Fitness center
Bathroom
Buffet
Restaurant
Restaurant
Restaurant
Fitness center
Restaurant
Sports and activities
Restaurant
Sports and activities
Restaurant
Facilities
Sports and activities
Sports and activities
Sports and activities
Restaurant
Sports and activities
Restaurant
Restaurant
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Playground
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Deluxe Queen Room
Restaurant
Restaurant
Playground
Bathroom
Corner Room
Restaurant
Deluxe Twin Room
Restaurant
Restaurant
Bathroom
Restaurant
Restaurant
Deluxe Queen Room
Restaurant
Bathroom
Restaurant

Polat Palandoken

8.5Rating
ExcellentRated by Guests
4Reviews

What to expect

Pros

  • 🏔️Great location with mountain views
  • 🍽️Delicious buffet meals included
  • 🛏️Comfortable and spacious rooms
  • 👨‍👩‍👧‍👦Family-friendly environment
  • 🌟Luxurious amenities and facilities
  • 🥇Excellent breakfast options
  • 👍Friendly and helpful staff
  • 🧼Clean and well-maintained rooms
  • 🤝Good value for the price
  • 🏨Beautiful hotel design and decor

Cons

  • 🕰️Slow service at the outside bar
  • 💸Issues with overcharging and service fees
  • 🤷‍♂️Inconsistent service quality in different areas
  • 👎Lack of proactive room cleaning and amenities restocking
  • 🎿Additional charges for activities like ski rental
  • 🚫Limited or out-of-service spa facilities
  • 🔇Noise disturbance from weekend events like weddings
  • 💔Unsatisfactory interaction with certain staff members

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Massage, Nightclub, Sauna, Ski lessons, Skiing, Spa/sauna, Steamroom
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Turkish, Russian

The 5-star Renaissance Polat Erzurum Hotel offers comfort and convenience whether you're on business or holiday in Erzurum. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, valet parking are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, mini bar, telephone. Take a break from a long day and make use of fitness center, sauna, indoor pool, skiing, massage. Friendly staff, great facilities and close proximity to all that Erzurum has to offer are three great reasons you should stay at Renaissance Polat Erzurum Hotel.

Where you'll be sleeping

King Suite image 1
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70 m²

King Suite

1 sofa bed and 1 queen bed and 1 single bed & 1 sofa bed

Corner Room image 1
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36 m²

Corner Room

1 queen bed and 1 single bed

Deluxe Queen Room image 1
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32 m²

Deluxe Queen Room

1 single bed and 1 queen bed

Deluxe Twin Room image 1
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32 m²

Deluxe Twin Room

1 sofa bed and 2 single beds

Family Room with Mountain View image 1
Family Room with Mountain View image 2
Family Room with Mountain View image 3
Family Room with Mountain View image 4
32 m²

Family Room with Mountain View

1 single bed and 1 queen bed

Family Queen Room image 1

Family Queen Room

Standard Twin Room, 2 Twin Beds image 1

Standard Twin Room, 2 Twin Beds

Room Assigned on Arrival image 1

Room Assigned on Arrival

Deluxe Double Room image 1

Deluxe Double Room

Standard Room, 1 Queen Bed image 1

Standard Room, 1 Queen Bed

What other guests say about this hotel

Where you'll be staying