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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1730245302733/clyhygc0lp7a7w0q1v69o21tz.webp?width=1000&quality=80&format=webp&strip=true)





![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1730245271514/clyhygc0lp78qw0q1kqmxxwhk.webp?width=1000&quality=80&format=webp&strip=true)






















































Santa Luxury Hotel
9.6Rating
ExceptionalRated by Guests
801Reviews
What to expect
Pros
- 🌟Excellent service from staff like Tracy, Daisy, Katie, and Sarah
- 🍳Delicious breakfast with vegetarian options
- 🌊Beautiful sea views from rooms
- 🏊♂️Rooftop swimming pool with a view
- 🍽️Wonderful buffet spread
- 🛏️Spacious and clean rooms
- 👫Friendly and hospitable staff
- 🏖️Close proximity to the beach
- 🎉Memorable and personalized experience
- 🌆Convenient location to major attractions
Cons
- 💧Chargeable drinking water
- 🍴Limited vegetarian food options
- 🦽Lack of ramp for disabled access
- 🚿Pungent smell in some rooms
- 🏊♂️Water quality in the swimming pool needs improvement
- 🍴Limited dining options for specific dietary preferences
- 🚪Difficulty in late-night check-in
- 💸Extra charges for basic amenities
- 🍲Need for more diverse food menu
- 🧽Rooms need better cleaning services
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Foot bath, Golf course [on-site], Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Cantonese], Korean, Vietnamese
Where you'll be sleeping
















30 m²
Family Ocean View
2 double beds













30 m²
Family Triple Room
1 double bed and 1 single bed












28 m²
Deluxe City View
1 king bed














28 m²
Santa Double/Twin with Ocean View











28 m²
Deluxe Ocean View
1 king bed












28 m²
Double or Twin Room with City View









28 m²
Santa Double with Ocean view
1 king bed











30 m²
Triple Room with Sea View








30 m²
Santa Suite Ocean View with Balcony
1 king bed







28 m²
Guest room, 1 King, High floor
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -13.57% over the period.
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