Buckingham Palace - 1.82 km from property

The Cumberland London

Name: The Cumberland London
Address: Great Cumberland Pl, London W1H 7DL, London, London, England, W1H 7DL, United Kingdom
Rating: 8.624365482233502

London, United Kingdom

Great Cumberland Pl, London W1H 7DL, W1H 7DL

8.6Rating

ExcellentRated by Guests

5,122Reviews

What to expect

Pros

🌟Great location in London Central
🍳Plenty of breakfast options available
🛏️Comfortable beds for a good night's sleep
🏨Efficient check-in and check-out process
🥂Nice complimentary touches like a mini bar and welcome note
🎶Great music played throughout the hotel
🛋️Stylish decor and cool design elements
🍽️Excellent food options available
👍Professional and friendly staff members
🔍Close proximity to transportation and attractions

Cons

🙅Crowded and noisy breakfast room
💰High prices for services and amenities
🤢Strong and unpleasant smell in the lobby
🔒Maintenance issues with room amenities
🛎️Poor communication and service from staff
🚪Room size not as expected or suitable for extra beds
🔊Noisy environment affecting comfort levels
🤷Inconsistent or unhelpful responses from management
💔Disappointing experiences with emergency situations
🤮Unpleasant smells and cleanliness issues in certain areas

What this place has to offer

Things to do and ways to relaxFitness center, On-site entertainment, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Filipino, French, Portuguese, Italian, Arabic, Dutch, Polish, Turkish, Ukrainian, Russian, Greek, Hungarian, Lithuanian, Romanian, Croatian

Ideally located in the prime touristic area of Hyde Park, The Cumberland – A Marble Arch Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying are there for guest's enjoyment. Locker, closet, complimentary tea, towels, carpeting can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as fitness center. Convenience and comfort makes The Cumberland – A Marble Arch Hotel the perfect choice for your stay in London.