The Queen at Chester Hotel, BW Premier Collection
7.8Rating
Very GoodRated by Guests
4,726Reviews
What to expect
Pros
- 🏨Convenient location near the train station
- 🍳Excellent breakfast with a variety of options
- 🛏️Comfortable beds and spacious rooms
- 🍷Nice bar area with a great vibe
- 👫Friendly and helpful staff
- 🌟Beautiful decor and ambience
- 📺Large TV in rooms
- 🥂Lovely courtyard area for relaxation
- 🍹Variety of drinks and cocktails available
- 🍰Wonderful afternoon tea served
Cons
- ❄️Room and corridor were cold
- 🚪Limited control over room temperature and ventilation
- ⏳Long waiting times at the bar
- 💡Poor lighting in the rooms
- 🚿Issues with bathroom amenities like broken hooks
- 💸Expensive parking fees
- 🍽️Limited complimentary drinks options
- 🛠️Rooms in need of refurbishment
- 📺TV angle not convenient for viewing
- 🧹Service at the bar was slow and disorganised
What this place has to offer
Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian, Polish, Japanese, Romanian, Slovenian, Czech
Hallmark Hotel The Queen Chester is a popular choice amongst travelers in Chester, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, ticket service, 24-hour front desk, luggage storage are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, internet access – wireless (complimentary), heating, wake-up service. The hotel's peaceful atmosphere extends to its recreational facilities which include garden. Friendly staff, great facilities and close proximity to all that Chester has to offer are three great reasons you should stay at Hallmark Hotel The Queen Chester.
Where you'll be sleeping
16 m²
Superior Double
1 double bed
30 m²
Deluxe Double Room
1 double bed
18 m²
Classic Double
1 double bed
22 m²
Classic Family
1 double bed and 1 single bed
20 m²
Executive Twin
2 single beds
24 m²
King Suite
1 king bed
24 m²
Classic Twin
2 single beds
23 m²
Executive Double
1 double bed
40 m²
Junior King Suite
1 double bed
17 m²
Classic Single
1 single bed
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