Exterior view
Exterior view
Lobby
Lobby
Lobby
King Suite - Guestroom
Food and beverages
Restaurant
Sports and activities
Classic Single - Guestroom
Bar
Restaurant
Bar
Meeting room / ballrooms
Superior Double - Bedroom
Meeting room / ballrooms
Meeting room / ballrooms
Sports and activities
Bar
Classic Double - Bedroom
Sports and activities
Classic Double - Bedroom
Executive Double
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Superior Double - Bedroom
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Restaurant
Restaurant
Facilities
Restaurant
Facilities

The Queen at Chester Hotel, BW Premier Collection

7.8Rating
Very GoodRated by Guests
4,726Reviews

What to expect

Pros

  • 🏨Convenient location near the train station
  • 🍳Excellent breakfast with a variety of options
  • 🛏️Comfortable beds and spacious rooms
  • 🍷Nice bar area with a great vibe
  • 👫Friendly and helpful staff
  • 🌟Beautiful decor and ambience
  • 📺Large TV in rooms
  • 🥂Lovely courtyard area for relaxation
  • 🍹Variety of drinks and cocktails available
  • 🍰Wonderful afternoon tea served

Cons

  • ❄️Room and corridor were cold
  • 🚪Limited control over room temperature and ventilation
  • Long waiting times at the bar
  • 💡Poor lighting in the rooms
  • 🚿Issues with bathroom amenities like broken hooks
  • 💸Expensive parking fees
  • 🍽️Limited complimentary drinks options
  • 🛠️Rooms in need of refurbishment
  • 📺TV angle not convenient for viewing
  • 🧹Service at the bar was slow and disorganised

What this place has to offer

Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian, Polish, Japanese, Romanian, Slovenian, Czech

Hallmark Hotel The Queen Chester is a popular choice amongst travelers in Chester, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, ticket service, 24-hour front desk, luggage storage are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, internet access – wireless (complimentary), heating, wake-up service. The hotel's peaceful atmosphere extends to its recreational facilities which include garden. Friendly staff, great facilities and close proximity to all that Chester has to offer are three great reasons you should stay at Hallmark Hotel The Queen Chester.

Where you'll be sleeping

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16 m²

Superior Double

1 double bed

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30 m²

Deluxe Double Room

1 double bed

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18 m²

Classic Double

1 double bed

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22 m²

Classic Family

1 double bed and 1 single bed

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20 m²

Executive Twin

2 single beds

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24 m²

King Suite

1 king bed

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24 m²

Classic Twin

2 single beds

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23 m²

Executive Double

1 double bed

40 m²

Junior King Suite

1 double bed

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17 m²

Classic Single

1 single bed

What other guests say about this hotel

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Where you'll be staying