The Queen at Chester Hotel, BW Premier Collection

Name: The Queen at Chester Hotel, BW Premier Collection
Address: City Road, Chester, North West, England, CH1 3AH, United Kingdom
Rating: 7.839166314007616

Chester, United Kingdom

City Road, CH1 3AH

7.8Rating

Very GoodRated by Guests

4,726Reviews

What to expect

Pros

🏨Convenient location near the train station
🍳Excellent breakfast with a variety of options
🛏️Comfortable beds and spacious rooms
🍷Nice bar area with a great vibe
👫Friendly and helpful staff
🌟Beautiful decor and ambience
📺Large TV in rooms
🥂Lovely courtyard area for relaxation
🍹Variety of drinks and cocktails available
🍰Wonderful afternoon tea served

Cons

❄️Room and corridor were cold
🚪Limited control over room temperature and ventilation
⏳Long waiting times at the bar
💡Poor lighting in the rooms
🚿Issues with bathroom amenities like broken hooks
💸Expensive parking fees
🍽️Limited complimentary drinks options
🛠️Rooms in need of refurbishment
📺TV angle not convenient for viewing
🧹Service at the bar was slow and disorganised

What this place has to offer

Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Portuguese, Italian, Polish, Japanese, Romanian, Slovenian, Czech

Hallmark Hotel The Queen Chester is a popular choice amongst travelers in Chester, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, ticket service, 24-hour front desk, luggage storage are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, internet access – wireless (complimentary), heating, wake-up service. The hotel's peaceful atmosphere extends to its recreational facilities which include garden. Friendly staff, great facilities and close proximity to all that Chester has to offer are three great reasons you should stay at Hallmark Hotel The Queen Chester.