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The Westin Hapuna Beach Resort

Name: The Westin Hapuna Beach Resort
Address: 62-100 Kauna’oa Drive, Puako (HI), Hawaii, 96743, United States
Rating: 8.401891252955084

Puako, United States

62-100 Kauna’oa Drive, 96743

8.4Rating

ExcellentRated by Guests

423Reviews

What to expect

Pros

🏖️Beautiful beach nearby
🌺Friendly and attentive staff
🥂Great poolside service
🌴Lovely grounds and serene ambiance
🤝Exceptional customer service from specific staff members
🍹Delicious cocktails and beverages
🌅Stunning ocean views from the room and property
🛏️Comfortable and spacious rooms with ocean views
🍽️Tasty breakfast buffet with a variety of options
🏊Access to adult and family pools for different preferences

Cons

🐜Cockroach sighting in the room
🏗️Construction noise and disruption at the pool area
🚨Frequent fire alarms and emergency sirens causing disturbance
🍽️Subpar quality of complimentary breakfast for elite members
🏝️Issues with beach cleanliness and beach chairs
🛌Room maintenance issues, like toilet problems and key card malfunctions
🍔Poor quality and overpriced food at certain on-site restaurants
🏊Limited poolside capacity and availability of loungers
📡Inconsistency in service levels and lackluster housekeeping
🔊Loud jackhammering noise due to ongoing construction

What this place has to offer

Things to do and ways to relaxDiving, Fishing, Fitness center, Game room, Golf course [on-site], Hiking, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Filipino, Chinese [Mandarin], Japanese

Set in a prime location of Hawaii The Big Island, Hapuna Beach Resort puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, wheelchair accessible, Wi-Fi in public areas, room service, restaurant, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, complimentary instant coffee, complimentary tea, mirror, slippers. The property offers various recreational opportunities. Hapuna Beach Resort combines warm hospitality with a lovely ambiance to make your stay in Hawaii The Big Island unforgettable.