Vista Encantada Spa Resort & Residences
9.7Rating
ExceptionalRated by Guests
1,560Reviews
What to expect
Pros
- 🌟Outstanding service from the staff
- 🍹Great selection of drinks and cocktails
- 🏊Stunning rooftop infinity pool with amazing views
- 🍽️Fantastic food options at various restaurants
- 🎸Live music entertainment by talented staff members
- 💆Exceptional spa services and massages
- 🛏️Luxurious and comfortable accommodations
- 🎉Great activities and amenities for families and couples
- 🥂Attentive and friendly butler service for personalized assistance
- 🎤Talented entertainment and performances
Cons
- 🕰️Slow service at the infinity pool area
- 💤Hard mattresses in some rooms
- 🚗Difficulty in getting Ubers to the resort location
- 🍽️Inconsistent quality and service at certain restaurants
- 💰Expensive drinks with measured alcohol content
- 🛌Limited TV channels and no smart TVs in rooms
- 📞Issues with pre-arrival concierge services and responsiveness
- 🛠️Construction view from some rooms
- 🛍️Limited shopping options on the property
- 📝Long and persistent sales pitches for ownership opportunities
What this place has to offer
Things to do and ways to relaxFitness center, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Tennis court
Services and conveniencesConcierge, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping
Three Bedroom Residence Plunge Pool
216 m²
Two Bedroom Vista Suite
1 double bed and 1 sofa bed and 1 king bed
Two Bedroom Vista Suite Plunge Pool
Four Bedroom Vista Suite
2 double beds and 2 king beds and 1 sofa bed and 2 queen beds
151 m²
One Bedroom Vista Suite
1 king bed and 1 sofa bed
One Bedroom Ocean Vista Suite
267 m²
Three Bedroom Vista Residence
1 sofa bed and 2 double beds and 2 king beds
55 m²
Luxury Suite
219 m²
Two Bedroom Swim up Vista Suite Non smoking
1 sofa bed and 2 queen beds and 1 king bed
116 m²
Family Suite
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.