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Exterior view
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Entrance
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Lobby
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Swimming pool
Presidential Suite
Facilities
Food and beverages
Hot tub
Superior King Room
Food and beverages
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Food and beverages
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Bar/lounge
Balcony/terrace
Restaurant
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Garden
Bathroom
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Hot tub
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Sauna

Xelena Hotel & Suites

7.9Rating
Very GoodRated by Guests
185Reviews

What to expect

Pros

  • 🌟Excellent facilities and services
  • 🏊Indoor/outdoor heated pool ideal for relaxation
  • 🍴Delicious and varied breakfast options
  • 🛏️Spacious and well-equipped rooms
  • 🚐Convenient shuttle service to town center
  • 🌅Spectacular views of Lake Argentino
  • 🧖Wonderful spa facilities
  • 🍹Great cocktails at the bar
  • 👫Friendly and attentive staff
  • 🌿Beautiful outdoor gardens

Cons

  • 💸High prices at the bar
  • 🍳Limited breakfast options for a 5-star hotel
  • 🛎️Inconsistency in service quality
  • 🔊Weak sound insulation in rooms
  • 🚿Bathroom amenities need improvement
  • 🍹Overpriced drinks at the hotel
  • 🚶‍♂️Some rooms can be noisy
  • 💵Abusive pricing for foreign guests
  • 🍽️Service timing issues at the restaurant
  • 🚪Lack of charm and soul in the establishment

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Game room, Hot tub, Massage, Pool with view, Spa, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Where you'll be sleeping

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80 m²

Deluxe Suite

1 king bed

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37 m²

Triple Room

3 single beds or 1 double bed and 1 single bed

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125 m²

Presidential Suite

1 king bed

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40 m²

Junior Suite

1 king bed

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30 m²

standard king room

1 king bed or 2 single beds

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SUITE Suite Presidencial

Room with Lake View image 1
30 m²

Room with Lake View

1 king bed or 2 single beds

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DOUBLE DOBLE VISTA LATERAL

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30 m²

Room with Side View

1 king bed or 2 single beds

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30 m²

Superior King Room

1 king bed or 1 double bed and 2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 8.15% over the period.

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Where you'll be staying