![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729181765577/cly33wyec2ts1147fyjvqyj7n.webp?width=1000&quality=80&format=webp&strip=true)
The Royal Sonesta Houston Galleria
8.6Rating
ExcellentRated by Guests
1,942Reviews
What to expect
Pros
- 🌟Outstanding customer service from staff members like Frank Perez and Alyssa
- 🛏️Comfortable and clean rooms with modern amenities
- 🎉Great location close to shopping areas and attractions
- ☕Convenient coffee shop and onsite bar/restaurant with delicious food options
- 🚗Efficient valet service like Paulino providing exceptional assistance
- 👍Professional and friendly hotel staff providing personalized attention
- 👪Good for family stays with some offering event spaces and breakfast options
- 🌆Breathtaking city views and night lights from higher floors
- 🍳Excellent buffet and breakfast service like ARA with fresh and delicious options
- 🔌Convenient amenities like microwaves, sound machines, and electric vehicle charging
Cons
- 🔊Poor soundproofing leading to noise disturbances from corridors or neighboring rooms
- 🧽Inconsistent room cleanliness and outdated decor in certain rooms
- 💸Hidden or additional charges for amenities like parking, destination fees, and incidentals
- 🐁Issues with maintenance like broken hot tubs, slow elevators, and malfunctioning room facilities
- 📶Slow or unreliable Wi-Fi connectivity in rooms
- 🍽️Overpriced or subpar dining options compared to nearby alternatives
- 🚪Disruptions due to slamming doors, noise disturbances, or malfunctioning elevators
- 🔥Unresponsive or dismissive customer service under challenging situations
- 🏢Issues with room reservations, cancellations, or room allocation upon arrival
- 🥤Lack of complimentary amenities like water bottles or toiletries, leading to unexpected costs
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Korean
Stop at Royal Sonesta Houston to discover the wonders of Houston (TX). Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Royal Sonesta Houston. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Royal Sonesta Houston is an excellent choice from which to explore Houston (TX) or to simply relax and rejuvenate.
Where you'll be sleeping
28 m²
Deluxe Queen Room with Two Queen Beds - Hearing Accessible
2 queen beds
28 m²
Deluxe Two Doubles ADA Roll-In Shower
2 double beds
28 m²
Deluxe King
1 king bed
28 m²
Deluxe Two Queens
2 queen beds
28 m²
Deluxe Two Doubles
2 double beds
28 m²
Concierge King
1 king bed
56 m²
Junior King Suite ADA Bathtub
1 king bed
28 m²
Hearing Accessible Deluxe King
1 king bed
26 m²
Premier King Room
1 king bed
42 m²
Preferred Corner King
1 king bed
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