JW Marriott Houston Downtown
9.1Rating
ExceptionalRated by Guests
1,428Reviews
What to expect
Pros
- 🛏️Comfortable and spacious rooms
- 🍽️Great food options and breakfast buffet
- 🏋️Large gym with ample equipment
- 🛎️Friendly and helpful staff providing excellent service
- 🍸Fantastic bar service with delicious drinks
- 🚗Convenient location with easy access to transportation
- 🎉Personalized service for special occasions like birthdays and anniversaries
- 🏨Well-maintained and beautiful hotel property
- 🏷️Reasonably priced restaurant with good food options
- 🛍️Central location for shopping and dining experiences
Cons
- 💸High prices for certain items like drinks at the bar
- 🚧Construction noise disrupting the stay
- 🔒Issues with door locks and room security
- 🚗Valet service delays and potential accidents
- 🧼Inconsistent housekeeping service
- 🛎️Slow response to maintenance issues in rooms
- 🛠️Rooms in need of renovation and modernization
- 🍽️Limited menu options and high prices at the restaurant
- 🛁Unconventional open bathroom concept in the rooms
- 🚫Lack of amenities like soundproofing and turn-down service
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Light therapy, Massage, Spa, Spa/sauna, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Ideally located in the Houston City Center area, JW Marriott Houston Downtown promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at JW Marriott Houston Downtown. Designed for comfort, selected guestrooms offer flat screen television, air conditioning, heating, wake-up service, alarm clock to ensure a restful night. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Houston (TX) has to offer are three great reasons you should stay at JW Marriott Houston Downtown.
Where you'll be sleeping
34 m²
Concierge Level Superior, Concierge lounge access, 1 King
1 king bed
42 m²
King, 1 Bedroom Suite, 1 King
1 queen bed
65 m²
Executive Suite
1 sofa bed and 1 queen bed
41 m²
One Bedroom Suite
1 king bed
33 m²
Deluxe King Room
1 king bed
33 m²
Deluxe King Room with Roll-In Shower - Mobility Accessible
1 king bed
Deluxe Suite, 1 Bedroom
1 sofa bed and 1 king bed
26 m²
Poet, Guest room, 1 King
2 queen beds
67 m²
One-Bedroom Executive King Suite with Sofa Bed
1 king bed & 1 sofa bed
Deluxe King, 1 Bedroom Larger Suite, 1 King, Sofa bed
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.